Technology readiness and the evaluation and adaption of self-service technologies

Veronica Liljander; Filippa Gillberg; Johanna Gummerus; Allard van Riel

Technology readiness and the evaluation and adaption of self-service technologies

Veronica Liljander, Filippa Gillberg, Johanna Gummerus, Allard van Riel

Marketing, Helsinki

Research output: Contribution to journal › Article › Scientific › peer-review

374 Citations (Scopus)

Original language	English
Peer-reviewed scientific journal	Journal of Retailing and Consumer Services
Volume	13
Issue number	3
Pages (from-to)	177-191
Number of pages	15
ISSN	0969-6989
Publication status	Published - 2006
MoE publication type	A1 Journal article - refereed

OpenUrl availability

Full text

Cite this

@article{0765f7b26b034ecca6f7406e294a9090,

title = "Technology readiness and the evaluation and adaption of self-service technologies",

author = "Veronica Liljander and Filippa Gillberg and Johanna Gummerus and {van Riel}, Allard",

note = "Baserat p{\aa} Filippas ekonomavhandling. Man b{\"o}r d{\"a}rf{\"o}r r{\"a}kna med att tre f{\"o}rfattare {\"a}r fr{\aa}n Hanken, {\"a}ven om hon nu jobbar i n{\"a}ringslivet. Volume: Proceeding volume: ",

year = "2006",

language = "English",

volume = "13",

pages = "177--191",

journal = "Journal of Retailing and Consumer Services",

issn = "0969-6989",

publisher = "Pergamon (Elsevier)",

number = "3",

}

TY - JOUR

T1 - Technology readiness and the evaluation and adaption of self-service technologies

AU - Liljander, Veronica

AU - Gillberg, Filippa

AU - Gummerus, Johanna

AU - van Riel, Allard

N1 - Baserat på Filippas ekonomavhandling. Man bör därför räkna med att tre författare är från Hanken, även om hon nu jobbar i näringslivet. Volume: Proceeding volume:

PY - 2006

Y1 - 2006

M3 - Article

SN - 0969-6989

VL - 13

SP - 177

EP - 191

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

IS - 3

ER -