The circularity of customer experience and customer perception of value

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific

Original language	English
Title of host publication	The 22nd Services Conference and Workshop
Editors	K. Tyler, L. Harris, D. Tan
Place of Publication	London
Publisher	Academy of Marketing, University of Westminster
Publication date	2008
ISBN (Print)	978-0-9552685-5-7
Publication status	Published - 2008
MoE publication type	B2 Book chapter

Access to Document

@inbook{325b66a121a94cdc92c023ca13f5eb55,

title = "The circularity of customer experience and customer perception of value",

author = "Anu Helkkula and Carol Kelleher",

year = "2008",

language = "English",

isbn = "978-0-9552685-5-7",

editor = "K. Tyler and L. Harris and D. Tan",

booktitle = "The 22nd Services Conference and Workshop",

publisher = "Academy of Marketing, University of Westminster",

address = "United Kingdom",

}