The D&D Model: Dimensions and Domains of Perceived Relationship Quality Perceptions

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Peer-reviewed scientific journalThe Service Industries Journal
Volume21
Issue number3
Pages (from-to)13-36
Publication statusPublished - 2001
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • Customers and Relations

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