The impact of free returns on online purchase behavior: Evidence from an intervention at an online retailer

Pankaj C. Patel*, Christoph Baldauf, Stefan Karlsson, Pejvak Oghazi

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)

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Social Sciences

Economics, Econometrics and Finance