| Original language | English |
|---|---|
| Title of host publication | Proceedings of the Fordham University Conference on the Marketing of Financial Services |
| Editors | Hooman Estelami, Sarah Maxwell |
| Number of pages | 9 |
| Place of Publication | New York |
| Publication date | 2006 |
| Pages | 97-105 |
| Publication status | Published - 2006 |
| MoE publication type | B3 Article in conference proceedings |
The Management of Customer Relationships as Assets in the Retail Banking Sector
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific