Original language | English |
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Title of host publication | Workshop on new directions in relationship marketing |
Publication date | 2006 |
Publication status | Published - 2006 |
MoE publication type | B3 Article in conference proceedings |
The nature of learning about customers: a socio-cultural study of frontline contact persons
Karolina Wägar
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific