The role of digital service encounters on customers’ perceptions of companies

Research output: Contribution to journalArticleScientificpeer-review

8 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of Electronic Commerce in Organizations
Volume6
Issue number2
Pages (from-to)1-10
Number of pages10
ISSN1539-2937
Publication statusPublished - 2008
MoE publication typeA1 Journal article - refereed

Cite this