@inbook{610c7ceeaff34432a0e9e0e83d438e95,
title = "The Role of E-Health Information in the Empowerment of Customers",
keywords = "512 Business and Management, KOTA2013, Equis Base Room",
author = "Johanna Gummerus and Veronica Liljander and {von Koskull}, Catharina",
year = "2013",
language = "English",
isbn = "978-1-4652-0823-1",
editor = "Jay Kandampully",
booktitle = "Service Management in Health and Wellness Services",
publisher = "Kendall Hunt Publishing Company",
address = "United States",
}