Original language | English |
---|---|
Title of host publication | Quality in Services Symposium (QUIS) |
Publication date | 2009 |
Publication status | Published - 2009 |
MoE publication type | A4 Article in conference proceedings |
Event | 2009 International Research Symposium on Service Excellence in Management (QUIS) - Wolfsburg, Germany Duration: 11.06.2009 → 14.06.2009 Conference number: 11 |
Keywords
- 512 Business and Management