Toward a Better Understanding of Memorable Souvenir Shopping Experiences

Erose Sthapit*, Peter Björk, Mostafa Rasoolimanesh

*Corresponding author for this work

Research output: Contribution to journalReview Articlepeer-review

1 Citation (Scopus)

Abstract

This study investigates the influence of objective authenticity, substantive staging of servicescapes, experience co-creation, involvement and shopping satisfaction on the memorability of souvenir shopping experiences. The study also examines the relationship between a memorable souvenir shopping experience, nostalgia, destination attachment and revisit intention. Data were collected from 304 tourists who had taken a vacation in the preceding year and bought souvenirs during their trip. The results showed that experience co-creation, involvement and shopping satisfaction had positive effects on the memorability of souvenir shopping experiences. Relationships between memorable souvenir shopping experiences and nostalgia, destination attachment and revisit intention were also supported.
Original languageEnglish
Peer-reviewed scientific journalInternational Journal of Hospitality & Tourism Administration
ISSN1525-6480
DOIs
Publication statusPublished - 24.10.2022
MoE publication typeA2 Review article in a scientific journal

Keywords

  • 512 Business and Management
  • trust
  • multi-level inquiry
  • dynamic lens
  • blurred boundaries
  • discourse
  • crowdfunding
  • single case study

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