Abstract
Co-creation in branding is gaining momentum. This study contributes to the branding literature by combining a systematic search and a critical review of 148 articles focusing on co-creation in branding, published in 55 academic journals. Three themes guide this critical review: (1) What is co-creation? (2) Who initiates and who participates in co-creation? (3) What is co-created and for whom? The findings reveal that co-creation is considered a process of interaction and influencing among various participating parties. A classification of different types of co-creation crystallizes the conditions under which co-creation is proposed to occur. This article contributes by proposing a new definition as a starting point to guide further research: Co-creation in branding refers to a process of intentional interaction between or among two or more parties that influences a brand. Three positioning questions are proposed for future research. Marketers may gain significant new market understanding through co-creation in branding.
Original language | English |
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Peer-reviewed scientific journal | Journal of Business Research |
Volume | 139 |
Pages (from-to) | 543-563 |
Number of pages | 21 |
ISSN | 0148-2963 |
DOIs | |
Publication status | Published - 17.10.2021 |
MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management
- co-creation in branding
- systematic search
- critical review
- definition of co-creation in branding
Areas of Strength and Areas of High Potential (AoS and AoHP)
- AoS: Competition economics and service strategy - Service and customer-oriented management