| Original language | Portuguese |
|---|---|
| Peer-reviewed scientific journal | Revista de Administracao de Empresas |
| Volume | 46 |
| Issue number | 4 |
| Pages (from-to) | 88-95 |
| Number of pages | 8 |
| ISSN | 0034-7590 |
| Publication status | Published - 2006 |
| MoE publication type | A1 Journal article - refereed |
Um modelo de qualidade de servicio e suas implicacoes o marketing (A service quality odel and its marketing implications)
Research output: Contribution to journal › Article › Scientific › peer-review