Understanding and advancing service experience co-creation

Elina Jaakkola, Anu Helkkula, Leena Aarikka-Stenroos

Research output: Contribution to journal › Article › Scientific

Original language	English
Peer-reviewed scientific journal	Journal of Service Management
Volume	26
Issue number	2
ISSN	1757-5818
DOIs	https://doi.org/10.1108/JOSM-02-2015-0045 https://doi.org/10.1108/JOSM-02-2015-0045
Publication status	Published - 2015
MoE publication type	B1 Journal article

Keywords

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title = "Understanding and advancing service experience co-creation",

keywords = "512 Business and Management",

author = "Elina Jaakkola and Anu Helkkula and Leena Aarikka-Stenroos",

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TY - JOUR

T1 - Understanding and advancing service experience co-creation

AU - Jaakkola, Elina

AU - Helkkula, Anu

AU - Aarikka-Stenroos, Leena

PY - 2015

Y1 - 2015

KW - 512 Business and Management

U2 - 10.1108/JOSM-02-2015-0045

DO - 10.1108/JOSM-02-2015-0045

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SN - 1757-5818

VL - 26

JO - Journal of Service Management

JF - Journal of Service Management

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