Viewpoint: Service Design’s Promise in Times of Crisis

^*Corresponding author for this work

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Peer-reviewed scientific journal	Journal of Services Marketing
ISSN	0887-6045
DOIs	https://doi.org/10.1108/JSM-01-2025-0058
Publication status	Accepted/In press - 16.06.2025
MoE publication type	A1 Journal article - refereed

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

@article{84d7643e421345109bb92cd2a54d0098,

title = "Viewpoint: Service Design{\textquoteright}s Promise in Times of Crisis",

author = "Phuong Dao and Johanna Gummerus and Maria Holmlund",

year = "2025",

month = jun,

day = "16",

doi = "10.1108/JSM-01-2025-0058",

language = "English",

journal = "Journal of Services Marketing",

issn = "0887-6045",

publisher = "Emerald Group Publishing",

}