What about the emotional part of the service innovation story?

Catharina von Koskull, Tore Strandvik, Bård Tronvall

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 8th Annual Liverpool Symposium on Current Developments in Ethnographic Research in the Social and Management Sciences
Publication date2013
Publication statusPublished - 2013
MoE publication typeA4 Article in conference proceedings
EventThe 8th Annual Liverpool Symposium on Current Developments in Ethnographic Research in the Social and Management Sciences - Amsterdam
Duration: 28.08.201330.08.2013
Conference number: 8th

Keywords

  • 512 Business and Management
  • Equis Base Room

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