When details are the embodiment of essence in customer relationships

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationNordic Workshop on Relationship Dynamics NoRD
EditorsDebbie Harrison
Number of pages16
Publication date2014
Pages1-16
Publication statusPublished - 2014
MoE publication typeA4 Article in conference proceedings
Event8th Nordic Workshop on Relationship Dynamics (NoRD) - Oslo, Oslo, Norway
Duration: 15.10.201417.10.2014
Conference number: 8

Keywords

  • 512 Business and Management

Cite this

Strandvik, T., & Heinonen, K. (2014). When details are the embodiment of essence in customer relationships. In D. Harrison (Ed.), Nordic Workshop on Relationship Dynamics NoRD (pp. 1-16)