When details are the embodiment of essence in customer relationships

Tore Strandvik; Kristina Heinonen

When details are the embodiment of essence in customer relationships

Marketing, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	Nordic Workshop on Relationship Dynamics NoRD
Editors	Debbie Harrison
Number of pages	16
Publication date	2014
Pages	1-16
Publication status	Published - 2014
MoE publication type	A4 Article in conference proceedings
Event	8th Nordic Workshop on Relationship Dynamics (NoRD) - Oslo, Oslo, Norway Duration: 15.10.2014 → 17.10.2014 Conference number: 8

Keywords

512 Business and Management

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Cite this

@inproceedings{19cd227d528f499d99bb8e3d0b1e6f21,

title = "When details are the embodiment of essence in customer relationships",

keywords = "512 Business and Management",

author = "Tore Strandvik and Kristina Heinonen",

note = "Ingen fulltext tillg{\"a}nglig, ingen hemsida hittades Volume: Proceeding volume: ; 8th Nordic Workshop on Relationship Dynamics (NoRD), NoRD ; Conference date: 15-10-2014 Through 17-10-2014",

year = "2014",

language = "English",

pages = "1--16",

editor = "Debbie Harrison",

booktitle = "Nordic Workshop on Relationship Dynamics NoRD",

}

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AU - Strandvik, Tore

AU - Heinonen, Kristina

N1 - Conference code: 8

PY - 2014

Y1 - 2014

KW - 512 Business and Management

M3 - Conference contribution

SP - 1

EP - 16

BT - Nordic Workshop on Relationship Dynamics NoRD

A2 - Harrison, Debbie

T2 - 8th Nordic Workshop on Relationship Dynamics (NoRD)

Y2 - 15 October 2014 through 17 October 2014

ER -