When function meets emotion change can happen: Societal value propositions and disruptive potential in fintechs

Othmar M. Lehner, Romina Simlinger

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Despite significant interest in value propositions as central drivers in digital service innovation, the literature so far provides limited insights from a societal perspective to better understand the formation of a disruptive potential based on proposed values. Accordingly, research on FinTechs as exemplary providers of digital service innovations has mainly addressed functional aspects of value propositions so far. This paper thus sets out to gain insights into the interplay and overall role of value propositions as potential antecedents and change catalysts in the formation of the often-promised disruptive potential of FinTechs. In an inductive theory-building approach the authors first examine how societal value propositions transcend individual functional and emotional ones and conclude with a conceptual model of the how the former can build up the disruptive potential of FinTechs.

Original languageEnglish
Title of host publicationProceedings of the 52nd Annual Hawaii International Conference on System Sciences, HICSS 2019
EditorsTung X. Bui
Number of pages10
PublisherIEEE computer society press
Publication date2019
Pages5981-5990
ISBN (Electronic)9780998133126
Publication statusPublished - 2019
Externally publishedYes
MoE publication typeA4 Article in conference proceedings
Event52nd Annual Hawaii International Conference on System Sciences, HICSS 2019 - Maui, United States
Duration: 08.01.201911.01.2019

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2019-January
ISSN (Print)1530-1605

Sustainable Development Goals

  • GOAL 09: Industry, Innovation and Infrastructure

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Financial management, accounting, and governance

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