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Digital technology is transforming cash-based assistance (CBA) with the potential to increase access to financial resources and services during times of crisis while increasing the effectiveness and efficiency of assistance. Innovations based on digital technology range from how main CBA actors (i.e., humanitarian organizations (HOs), non-governmental organizations (NGOs), donors, technology providers and business partners) identify and verify people eligible for assistance, collect data for assessments and monitoring, in addition to communicate with disaster-affected populations. Digital payment systems, including mobile money, electronic vouchers, electronic cash, and recently blockchain-based transfers – when used appropriately – can deliver timelier, more secure, cost effective, and more inclusive assistance. Our research seeks to answer how to support policy makers at HOs, NGOs, and donors to make informed decisions about the use of digital technologies in CBA.
2021 EURO HOpe mini-conference: Financial, Cash and Voucher Assistance in Humanitarian Supply Chains