Institutionen för marknadsföring

2022

Design of Robotic Care: Ethical Implications of a Multi-actor Perspective

Čaić, M., Holmlid, S., Mahr, D. & Odekerken-Schröder, G., 19.01.2022, Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects. Pfannstiel, M. A., Brehmer, N. & Rasche, C. (red.). Springer International Publishing, s. 381-398

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Detecting Pain Points from User-Generated Social Media Posts Using Machine Learning

Salminen, J., Mustak, M., Corporan, J., Jung, S-G. & J. Jansen, B., 2022, I: Journal of Interactive Marketing. 57, 3, s. 517-539 23 s.

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20 Citeringar (Scopus)

Developing and renewing marketing as a scientific discipline through reflexive cocreation

Helkkula, A. & Arnould, E., 10.12.2022, I: AMS Review.

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2 Citeringar (Scopus)

Developments and research directions in maritime cybersecurity: A systematic literature review and bibliometric analysis

Bolbot, V., Kulkarni, K., Brunou, P., Banda, O. V. & Musharraf, M., 12.2022, I: International Journal of Critical Infrastructure Protection. 39, 100571.

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36 Citeringar (Scopus)

Digitalization-enabled evolution of customer value creation: An executive view in financial services

Lähteenmäki, I., Nätti, S. & Saraniemi, S., 06.04.2022, I: Journal of Business Research. 146, s. 504-517 14 s.

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24 Citeringar (Scopus)

Digitalization in public sector in emerging economies: The enablers and inhibitors influence electronic custom in Vietnam

Nguyen, H. T., Grant, D., Bovis, C., Nguyen, T. T. L. & Mac, Y. T. H., 09.02.2022, I: International Journal of Data and Network Science. 6, 3, s. 921-934 14 s.

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3 Citeringar (Scopus)

Disinformation and Echo Chambers: How Disinformation Circulates in Social Media Through Identity-Driven Controversies

Diaz Ruiz, C. & Nilsson, T., 16.05.2022, I: Journal of Public Policy and Marketing. 42, 1, s. 18-35

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43 Citeringar (Scopus)

Disrupting marketing realities: A research agenda for investigating the psychological mechanisms of next-generation experiences with reality-enhancing technologies

Hilken, T., Keeling, D. I., Chylinski, M., de Ruyter, K., Golf Papez, M., Heller, J., Mahr, D. & Alimamy, S., 08.2022, I: Psychology and Marketing. 39, 8, s. 1660-1671 12 s.

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39 Citeringar (Scopus)

Dynamic capabilities for digital procurement transformation: a systematic literature review

Herold, S., Heller, J., Rozemeijer, F. & Mahr, D., 10.11.2022, I: International Journal of Physical Distribution and Logistics Management.

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20 Citeringar (Scopus)

Editorial of Vol. 5 Nos. 3 & 4 of IJEXPORTM Special Issue (Part 2) in Memory of Professor Jorma Larimo (1954-2022)

Coudounaris, D., 2022, I: International Journal of Export Marketing. 5, 3 & 4, s. 261-264 4 s.

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Editorial Vol. 5 No. 1 of IJEXPORTM

Coudounaris, D. N. & Trifonova Marinova, S., 2022, I: International Journal of Export Marketing. 5, 1

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Editorial Vol. 5 No.2 of IJEXPORTM Special Issue (PART I) in Memory of Professor Jorma Larimo 1954-2022

Coudounaris, D., 21.11.2022, I: International Journal of Export Marketing. 5, 2, s. 137-140

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Embodied Land Resources Trade in Major African Countries: A Global Trade and Supply Chains Perspective

Tian, X. & Sarkis, J., 2022, Africa and Sustainable Global Value Chains. Frei, R., Ibrahim, S. & Akenroye, T. (red.). Springer, Cham, s. 79-95 17 s. (Greening of Industry Networks Studies; vol. 9).

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Embracing falsity through the metaverse: The case of synthetic customer experiences

Golf-Papez, M., Heller, J., Hilken, T., Chylinski, M., de Ruyter, K., Keeling, D. I. & Mahr, D., 01.11.2022, I: Business Horizons. 65, 6, s. 739-749 11 s.

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108 Citeringar (Scopus)

Emission burden concerns for online shopping returns

Tian, X. & Sarkis, J., 2022, I: Nature Climate Change. 12, 1, s. 2-3 2 s.

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9 Citeringar (Scopus)

Environmental and Resource Impacts from an Aggressive Regionalized Carbon Peak Policy

Tian, X., Yu, Z., Sarkis, J. & Geng, Y., 20.09.2022, I: Environmental Science & Technology. 56, 18, s. 12838-12851 14 s.

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13 Citeringar (Scopus)

Evaluating strategies to decarbonize oil and gas supply chain: Implications for energy policies in emerging economies

Khorasani, M., Sarker, S., Kabir, G. & Ali, S. M., 15.07.2022, I: The Energy Journal . 258, 124805.

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18 Citeringar (Scopus)

Exploring Paradoxical Sustainability Tensions in the Last Mile Delivery of E-grocery Retail

Heikkinen, H., 08.11.2022, Proceedings of NRWC Conference, 8-10 November 2022, Tampere .

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Exploring pillars of supply chain competitiveness: insights from leading global supply chains

Sarker, S., Rashidi, K., Gölgeci, I., Gligor, D. M. & Hsuan, J., 12.11.2022, I: Production Planning & Control. s. 1-18 18 s.

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6 Citeringar (Scopus)

Fair compensation of crowdsourcing work: The problem of flat rates

Salminen, J., Mohamed Sayed Kamel, A., Jung, S-G., Mustak, M. & J. Jansen, B., 2022, I: Behaviour & Information Technology . s. 1-22 22 s.

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3 Citeringar (Scopus)

Family business, servitization, and performance: Evidence from Portugal

Guedes, M. J., Patel, P. C., Kowalkowski, C. & Oghazi, P., 12.2022, I: Technological Forecasting and Social Change. 185, 122053.

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9 Citeringar (Scopus)

Finnish Response to the First Wave of COVID-19 Accentuated Persuasion

Repo, P., Polsa, P. & Timonen, P., 2022, Community, Economy and COVID-19: Lessons from Multi-Country Analyses of a Global Pandemic. Shultz, II, C. J., Rahtz, D. R. & Sirgy, M. J. (red.). Cham: Springer, s. 181-203 23 s. (Community Quality-of-Life and Well-Being).

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Formalizing the strategic product deletion decision: incorporating multiple stakeholder views

Golrizgashti, S., Zhu, Q. & Sarkis, J., 04.2022, I: Industrial Management and Data Systems. 122, 4, s. 887-919 33 s.

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5 Citeringar (Scopus)

Global Risks: Fundamentals are (not) changing

Piotrowicz, W. & Abiková, J., 2022, Transformative Action for Sustainable Outcomes: Responsible Organising. Sandberg, M. & Tienari, J. (red.). Abingdon, Oxon: Routledge, s. 31-37 7 s. (Routledge Advances in Sociology; nr. 343).

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Glocalization in Service Cultures: Tensions in Customers’ Service Expectations and Experiences

Helkkula, A., Arnould, E. & Chen, A., 09.05.2022, I: Journal of Service Research.

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6 Citeringar (Scopus)

Guest editorial: the future of servitization in a digital era

Kowalkowski, C., Bigdeli, A. Z. & Baines, T., 03.01.2022, I: Journal of Service Management. 33, 1, s. 59-69 11 s.

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28 Citeringar (Scopus)

Habitual behaviour: design for automaticity during customer loyalty decisions

Mahr, D., Hilken, T. & Bressgott, T., 19.07.2022, Handbook of Research on Customer Loyalty. Keeling, D., de Ruyter, K. & Cox, D. (red.). Edward Elgar Publishing, s. 228-243

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1 Citeringar (Scopus)

Halal Logistics and Supply Chain Management in Asia, the West and the Middle East: Recent Issues, Developments and Trends

Hamid Abakar, A. & Shaiful Fitri Abdul Rahman, N., 2022, Halal Logistics and Supply Chain Management: Recent Trends and Issues. Abdul Rahman, N. A., Hassan, A. & Majid, H. Z. A. (red.). Abingdon, Oxon: Routledge, s. 7-16 10 s. (Routledge advances in management and business studies).

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2 Citeringar (Scopus)

Hi, I’m Taking Over this Account! Leveraging Social Media Takeover in Brand Communications

Penttinen, V., 2022, Proceedings of the Academy of Marketing Science Annual Conference 2022. AMA - American Marketing Association

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How artificiality and intelligence affect voice assistant evaluations

Guha, A., Bressgott, T., Grewal, D., Mahr, D., Wetzels, M. & Schweiger, E., 2022, I: Journal of the Academy of Marketing Science.

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32 Citeringar (Scopus)

How did consumer expectations of retail logistics service quality change due to Covid-19?

Philipp, B., Dabija, D-C. & Grant, D., 08.12.2022, Proceedings of the 32nd European Association for Research on Services (RESER) International Conference. Paris

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How effectuation, causation and bricolage influence the international performance of firms via internationalisation strategy: A literature review

Coudounaris, D. N. & Arvidsson, H. G. S., 13.04.2022, I: Review of International Business and Strategy. 32, 2, s. 149-203 55 s.

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12 Citeringar (Scopus)

How feature changes of a dominant ad platform shape advertisers’ human agency

Salminen, J., J. Jansen, B. & Mustak, M., 2022, I: International Journal of Electronic Commerce . 27, 1, s. 3-35

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1 Citeringar (Scopus)

How to strategically choose or combine augmented and virtual reality for improved online experiential retailing

Hilken, T., Chylinski, M., Keeling, D. I., Heller, J., de Ruyter, K. & Mahr, D., 2022, I: Psychology and Marketing. 39, 3, s. 495-507 13 s.

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74 Citeringar (Scopus)

Humanitära insatser i Ukraina kräver samordning

Piotrowicz, W. & Kovacs, G., 11.2022, I: Ekonomiska Samfundets Tidskrift. 2022, 2, s. 6-11 6 s.

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Hybrid digital manufacturing: Capturing the value of digitalization

Stark, A., Ferm, K., Hanson, R., Johansson, M., Khajavi, S., Medbo, L., Öhman, M. & Holmström, J., 21.12.2022, I: Journal of Operations Management.

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14 Citeringar (Scopus)

Hydrogen technology for supply chain sustainability: The Mexican transportation impacts on society

Ruiz Kaneberg, E., Rico, M., Hertz, S., Jensen, L-M., Sandoval-Pineda, J. M. & de Gonzalez-Huerta, R., 01.09.2022, I: International Journal of Hydrogen Energy. 47, 70, s. 29999-30011 13 s.

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6 Citeringar (Scopus)

Implementation of Linear Programming and Decision-Making Model for the Improvement of Warehouse Utilization

Manoharan, S., Stilling, D., Kabir, G. & Sarker, S., 02.03.2022, I: Applied System Innovation. 5, 2, 20 s., 33.

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2 Citeringar (Scopus)

Improving the coordination in the humanitarian supply chain: exploring the role of options contract

John, L., Gurumurthy, A., Mateen, A. & Narayanamurthy, G., 12.2022, I: Annals of Operations Research. 319, 1, s. 15-40 26 s.

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35 Citeringar (Scopus)

Incentivizing at-risk production capacity building for COVID-19 vaccines

Sun, H., Toyasaki, F. & Falagara Sigala, I., 27.01.2022, I: Production and Operations Management. 17 s.

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4 Citeringar (Scopus)

Information asymmetry in greening humanitarian supply chain: a case study of a sequential principal-agent relationship

Yan, Q., Kovacs, G. & Vega, D., 2022, NOFOMA 2022 Conference Proceedings.

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Introduction to Born Digitals Minitrack

Rollins, M., Gabrielsson, M., Ojala, A. & Fraccastoro, S., 2022, Proceedings of the 55th Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, s. 5135 1 s. (Proceedings of the Annual Hawaii International Conference on System Sciences).

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Investigating the relationship between perceived switching costs and alternative attractiveness to customer loyalty in Vietnamese grocery retailing

Nguyen, T. D. E. & Grant, D., 26.09.2022, Conference Proceedings International Conference on Business and Finance (ICBF). s. 779-789 11 s.

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Investigation of rental business model for collaborative consumption - workwear garment renting in business-to-business scenario

Kumar, V., Ekwall, D. & Zhang, D. S., 07.04.2022, I: Resources, Conservation and Recycling. 182, 106314.

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8 Citeringar (Scopus)

It is Really Not a Game: An Integrative Review of Gamification for Service Research

Ciuchita, R., Heller, J., Köcher, S., Köcher, S., Leclercq, T., Sidaoui, K. & Stead, S., 11.04.2022, I: Journal of Service Research.

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28 Citeringar (Scopus)

I watched hundreds of flat-Earth videos to learn how conspiracy theories spread – and what it could mean for fighting disinformation

Diaz Ruiz, C., 27.06.2022, I: The Conversation. 2023

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I Would Walk 10 000 Steps: The Role of Smart Technology Services in Responsibilisation of Consumer Well-Being

Tikkanen, H. O., 2022, Helsinki: Hanken School of Economics. 151 s.

Forskningsoutput: Avhandling › Doktorsavhandling › Samling av artiklar

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Klimatkrisen kräver konsumtionsförändringar

Sandberg, M., 2022, I: Ekonomiska Samfundets Tidskrift. 2022, 3, s. 36-40 5 s.

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Kriisinkestävään yhteiskuntaan

Hakala, S. & Ruggiero, A., 2022, Poikkeuksellinen viestintä . Kantanen, H. & Koskela, M. (red.). Helsinki: ProCom - Viestinnän ammattilaiset ry, s. 28-46 (ProComma Academic; nr. 9).

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Lean and agile metrics. Literature review and framework for measuring leagile supply chain

Piotrowicz, W. D., Ryciuk, U. & Szymczak, M., 2022, I: International Journal of Productivity and Performance Management.

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11 Citeringar (Scopus)

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