• P.O. Box 479

    00101 Helsinki

    Finland

  • 1072 Citeringar
  • 17 h-Index
1994 …2020

Forskningsoutput per år

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Forskningsresultat

2020

Consumer Involvement in Supply Networks: A Cubic Typology of C2B2C and C2B2B Business Models

Aspara, J., Grant, D. B. & Holmlund, M., 2020, (Accepterad/Presslagd) I : Industrial Marketing Management.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

Crafting Customer Insight: What We Can Learn from the Revival of the Vinyl Record

Schauman, S., Heinonen, K. & Holmlund, M., 05.2020, (Accepterad/Presslagd) I : Business Horizons.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

Customer experience management in the age of big data analytics: A strategic framework

Holmlund, M., Van Vaerenbergh, Y., Ciuchita, R., Ravald, A., Sarantopoulos, P., Villarroel Ordenes, F. & Zaki, M., 06.02.2020, I : Journal of Business Research. 116, s. 356-365 10 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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7 Citeringar (Scopus)

Guest editorial: a new dawn for qualitative service research

Witell, L., Holmlund, M. & Gustafsson, A., 14.02.2020, I : Journal of Services Marketing. 34, 1, s. 1-7 7 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskaplig

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2 Citeringar (Scopus)

Viewpoint: Getting Your Qualitative Service Research Published

Holmlund, M., Witell, L. & Gustafsson, A., 21.03.2020, I : Journal of Services Marketing. 34, 1, s. 111-116 6 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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2019

A Strategic Framework for Understanding and Managing Customer Experience Feedback

Ciuchita, R., Holmlund, M., Ravald, A., Sarantopoulos, P., Van Vaerenbergh, Y., Villarroel-Ordenes, F. & Zaki, M., 30.06.2019, QUIS16 Advancing Service Research and Practice . CTF - Service Research Center, Karlstad University

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Market Innovation in Service Business

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 10.06.2019, QUIS16 Advancing Service Research and Practice. CTF - Service Research Center, Karlstad University

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

2018

Business Relationship Dynamics as Duality of Stability and Change

Tähtinen, J. & Holmlund, M., 18.09.2018, NoRD Workshop on Relationship Dynamics. Karlstad: CTF - Service Research Center, Karlstad University, Vol. 10. 17 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Market Dynamics as a Managerial Sensemaking Issue

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 18.09.2018, NoRD Workshop on Relationship Dynamics. 10 red. Karlstad: CTF - Service Research Center, Karlstad University, 30 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Mental models of customer ownership in the executive board: A case study in the pension insurance sector

Talonen, A., Holmlund, M. & Strandvik, T., 25.05.2018, I : Journal of Co-operative Organization and Management. 6, 1, s. 1-10 10 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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2 Citeringar (Scopus)

Signing up for Voluntary Simplicity – Consumer Motives and Effects

Pravet, I. & Holmlund, M., 13.02.2018, I : Society and Business Review. 13, 1, s. 80-99

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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Unveiling What Actually Drives Financial Well-Being

Braun, U., Brüggen, E., Hogreve, J., Holmlund, M. & Kabadayi, S., 06.09.2018, Frontiers in Service Conference. Austin, Texas: Texas State University

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

What Do Business Customers Value? An Empirical Study of Value Propositions in a Servitization Context

Sakyi-Gyinae, K. & Holmlund, M., 30.05.2018, I : Technology Innovation Management Review. 8, 5, s. 36-43 8 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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“One of These Days, Things are Going to Change!” How Do you Make Sense of Market Disruption?

Strandvik, T., Holmlund, M. & Lähteenmäki, I., 13.04.2018, I : Business Horizons. 61, 3, s. 477-486 10 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

4 Citeringar (Scopus)
2017

Actionable Marketing Knowledge: A Close Reading of Representation, Knowledge and Action in Market Research

Diaz Ruiz, C. & Holmlund, M., 21.09.2017, I : Industrial Marketing Management. 66, October, s. 172-180 9 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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8 Citeringar (Scopus)

Business Relationship Dynamics as Stability and Change

Tähtinen, J. & Holmlund, M., 19.06.2017, Proceedings of the 22nd CBIM Academic Workshop. Nordin, F. (red.). Stockholm: University of Stockholm

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Digitalization Challenging Institutional Logics: Top Executive Sensemaking of Service Business Change

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 12.01.2017, I : Journal of Service Theory and Practice. 27, 1, s. 219-236 18 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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10 Citeringar (Scopus)

Financial Well-Being: A Conceptualization and Research Agenda

Brüggen, E. C., Hogreve, J., Holmlund, M., Kabadayi, S. & Löfgren, M., 23.03.2017, I : Journal of Business Research. 79, October, s. 228-237 10 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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70 Citeringar (Scopus)

Financial Well-Being in Transformative Service Research: A Conceptualization and Research Agenda

Brüggen, E. C., Hogreve, J., Holmlund, M., Kabadayi, S. & Löfgren, M., 12.06.2017, Proceedings of the QUIS15 International Research Symposium on Service Excellence in Management, June 12-15 2017, Porto, Portugal. Patricio, L. (red.). Porto, Vol. 15.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Financial Well-Being in Transformative Service Research: A Conceptualization and Research Agenda

Brüggen, E., Hogreve, J., Holmlund, M., Kabadayi, S. & Löfgren, M., 22.06.2017, Abstract book: Frontiers in Service Conference, June 22-25 2017, New York, NY. New York: Fordham University

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Making Sense of a Disruptive Market: Insights from Wealth Management

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 12.06.2017, Proceedings of the 15th QUIS Symposium : International Research Symposium on Service Excellence in Management. Patricio, L. (red.). Porto, Vol. 15.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

2016

An Empirical Study on Value Propositions: A Dyadic Approach

Sakyi-Gyinae, K. & Holmlund, M., 05.12.2016, Marketing in a Post-Disciplinary Era : ANZMAC 2016. Fortin, D. & Ozanne, L. K. (red.). Chrístchurch: University of Canterbury

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

How to Develop Theory and Keep Our Jobs. The Role of Academic 'Gatherings' in Our Theory Development Practice

Tähtinen, J., Ryan, A. & Holmlund, M., 13.05.2016, I : Marketing Theory. 36, 2, s. 250-256 7 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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5 Citeringar (Scopus)

How to Study Business Relationship Dynamics as Stability and Change?

Tähtinen, J. & Holmlund, M., 27.09.2016, Nordic Workshop on Relationship Dynamics. Tähtinen, J. (red.). Noormarkku: Turku School of Economics , Vol. 9. 16 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

In More Ways than One: The Role of Academic Gatherings in Theory Building

Ryan, A., Holmlund, M. & Tähtinen, J., 13.05.2016, I : Marketing Theory. 16, 2, s. 271-275 5 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskaplig

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Managers’ Reflections on the Dynamics of Markets

Strandvik, T., Holmlund, M. & Heinonen, K., 27.09.2016, Nordic Workshop on Relationship Dynamics. Tähtinen, J. (red.). Noormarkku: Turku School of Economics , Vol. 9. 18 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Organizational Behavior in Innovation, Marketing, and Purchasing in Business Service Contexts: An Agenda for Academic Inquiry

Holmlund, M., Kowalkowski, C. & Biggemann, S., 2016, I : Journal of Business Research. 69, 7, s. 2457-2462 6 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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12 Citeringar (Scopus)

The NoRD as a Community of Practice in Research

Holmlund, M., Tähtinen, J. & Ryan, A., 13.05.2016, I : Marketing Theory. 16, 2, s. 269-271 3 s.

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1 Citeringar (Scopus)

Top Managers Making Sense of Disruptions in Financial Business

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 30.08.2016, 32nd IMP conference: Change and Transformation of Markets, Networks and Relationships. Poznan: Poznań University of Economics and Business, 11 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Value Propositions in a Servitization Context

Sakyi-Gyinae, K. & Holmlund, M., 06.09.2016, The 24th International Colloquium in Relationship Marketing (ICRM) : Digitally Empowered Relationships – A Blessing or a Curse for Relationship Marketing?. Munzel, A. & Meyer-Waarden, L. (red.). Toulouse: IAE Toulouse School of Management, Vol. 24. s. 56

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

2015

App communication on Instagram: A netnographic study of a young human brand Isac Elliot

Helkkula, A., Dube, A., Holmlund, M., Pylvänäinen, T., Hallberg, A. & Hellberg, M., 12.09.2015, The 25th Annual RESER conference : Innovative Services in the 21st Century: Proceedings. Sundbo, J., Fuglsang, L., Sorensen, F. & Balsby, N. (red.). Copnhagen: Roskilde University, s. 1056-1068 13 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

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Impression Management Tactics in Sustainability Reporting

Sandberg, M. & Holmlund, M., 09.2015, I : Social Responsibility Journal. 11, 4, s. 677-689 13 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

19 Citeringar (Scopus)

Making Sense of Customer Relationships in Change

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 26.08.2015, 31th Annual IMP Conference and Doctoral Colloquium : Organizing Sustainable BtoB Relationships – Designing in Changing Networks. Kolding: University Press of Southern Denmark, Vol. 31.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

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Managerial Sensemaking in Business Marketing

Strandvik, T. & Holmlund, M., 2015, The Nordic School: Service Marketing and Management for the Future. Gummerus, J. & von Koskull, C. (red.). Helsinki: Hanken School of Economics, s. 295-307 13 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelVetenskapligPeer review

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Self-Marketing Brand Skills for Business Students

Manai, A. & Holmlund, M., 01.08.2015, I : Marketing Intelligence & Planning. 33, 5, s. 749-762 14 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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8 Citeringar (Scopus)

We might know what we are selling, but do we know what the customer is buying?

Strandvik, T. & Holmlund, M., 2015, The Nordic School: Service Marketing and Management for the Future. Gummerus, J. & von Koskull, C. (red.). Helsinki: Hanken School of Economics, s. 205-218 14 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelVetenskapligPeer review

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2014

How to Develop Theory and Keep Our Jobs – The NoRD Perspective on Relationships Dynamics

Holmlund, M., Ryan, A. & Tähtinen, J., 10.2014, 8th NoRD, Nordic Workshop on Relationship Dynamics. Harrison, D. (red.). Oslo: BI Norwegian Business School, 30 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskaplig

Managers’ Mental Maps of Customer Relationships in Change

Holmlund, M., Strandvik, T. & Lähteenmäki, I., 2014, 8th NoRD, Nordic Workshop on Relationship Dynamics. Harrison, D. (red.). BI Norwegian Business School, 14 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskaplig

The Mental Footprint of Marketing in the Boardroom

Strandvik, T., Holmlund, M. & Grönroos, C., 26.03.2014, I : Journal of Service Management. 25, 2, s. 241-252 12 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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24 Citeringar (Scopus)
2013

A NORDIC PERSPECTIVE ON RELATIONSHIP DYNAMICS

Holmlund, M., Ryan, A., Tähtinen, J., Edvardsson, B., Grønhaug, K., Halinen, A., Harrison, D., Havila, V., Renström, H., Salmi, A. & Strandvik, T., 08.2013, 29th IMP Conference: BUILDING AND MANAGING RELATIONSHIPS IN A GLOBAL NETWORK: CHALLENGES AND NECESSARY CAPABILITIES: Special session: The Complexities of Relationship Dynamics. Johnston, W. J., Cavusgil, T. S. & Donthu, N. (red.). Atlanta, GA, Vol. 29.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Disintermediation in Business-to-Business Service Channels: Mechanisms and Challenges

Nordin, F., Brozovic, D. & Holmlund, M., 11.10.2013, I : Journal of Business-to-Business Marketing. 20, 4, s. 179-192 15 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

12 Citeringar (Scopus)

Ethics and Responsibility in Relationship Marketing: The Business School and the Next Generation of Managers

Perret, J. & Holmlund, M., 29.10.2013, I : Marketing Intelligence & Planning. 31, 7, s. 746-763 18 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

5 Citeringar (Scopus)

SERVSIG 2012: Innovative Service Perspectives: Editoral

Heinonen, K., Helkkula, A. & Holmlund, M., 2013, I : Managing Service Quality. 23, 4, 4 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskaplig

Fil

Special Issue: Innovative Service Perspectives: Journal of Service Management 24 (5)

Heinonen, K., Holmlund, M. & Strandvik, T., 09.2013, 6 s.

Forskningsoutput: Bok/rapportAntologiVetenskapligPeer review

Stimulating Innovative Service Research: editorial

Heinonen, K., Holmlund, M. & Strandvik, T., 09.2013, I : Journal of Service Management. 24, 5, s. 476-481 6 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskaplig

2012

Business Logics in Industrial Companies – The Rise and Evolution of a Business Logic

Holmlund, M. & Strandvik, T., 10.2012, NoRD Nordic Workshop on Relationship Dynamics . Umeå, Sweden, Vol. 7. 15 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Customer Needing: A Challenge for the Seller Offering

Strandvik, T., Holmlund, M. & Edvardsson, B., 20.01.2012, I : Journal of Business & Industrial Marketing. 27, 2, s. 132-141 10 s.

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

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62 Citeringar (Scopus)

Disintermediation Mechanisms in Industrial Service Channels: Evidence from an Abductive Qualitative Study

Holmlund, M., Brozovic, D. & Nordin, F., 09.2012, MIT research seminar. 22 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskapligPeer review

Ett relationsperspektiv på tjänster

Holmlund, M. & Strandvik, T., 2012, Marknadsföring i tjänsteekonomin. Echeverri, P. & Edvardsson, B. (red.). Lund: Studentlitteratur, s. 66-74 9 s.

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelYrkesinriktad