Professor of Marketing 2005-

Programme Manager of Master's Programme in Business and Management 2016-

Programme Director, Hanken, 2013-2016

Head of the Department of Marketing 2002-2009

First Vice Rector (Dean) of Hanken 2007-2009

Research interests: Consumer behavior, service marketing, e-service

Teaching: Ph.D. supervision, Research Seminar, Master theses supervision, Managing the Research Process

Positons of trust:

• Programme Director (B.Sc. and M.Sc. Programmes), 1.9.2013-31.12.2016
• Director of KATAJA, the Finnish Doctoral Programme in Business Studies, 2012-2016
• Member of the Research Committee of the Jan Wallander and Tom Hedelius Foundation, and the Tore Browaldh Foundation, Sweden (1.1.2014-)
• Vice Rector 2007-2009
• Head of the Department of Marketing 2002-2009.
• Programme Manager of the Master's Programme Business and Management 2016-
• Programme Director of the Master's Degree Programme in Marketing 2002-2013
• Member of the Hanken board 2007-2012

Visits abroad:

• 2000-2001, one year visiting scholar at Maastricht University, The Netherlands.
• 2004, two months visiting professor at Roskilde University, Denmark.
• 2008, two weeks, visiting professor at University of Liège, Belgium.
• 2012, one week, visiting professor at University of Gothenburg, Sweden.
• 2013, one week, visiting professor at Stockholm School of Economics, Sweden

Editorial Board Memberships:

• European Business Review
• European Journal of Marketing
• International Journal of Internet Marketing and Advertising
• International Journal of Retailing and Consumer Services
• Journal of Service Management
• Journal of Service Research

External evaluator, for example:

• Professor in Marketing, Norwegian School of Economics (NHH)
• Professor in Marketing and Strategy, University College of Southeast Norway
• Professor in International Marketing , Copenhagen Business School, Denmark
• Professor in Business Economics, Högskolan i Trollhättan, Uddevalla, Sweden

• Lecturer and Professorship in Service Management, Lund University,Sweden
• Lecturers in business studies at Karlstad University and Gothenburg University
• External evaluator of doctoral theses at Southern Cross University, University of New South Wales (Australia), University of Alicante (Spain), University of Karlstad (Sweden)