A dynamic model of customer complaining behaviour from the perspective of service‐dominant logic

Bård Tronvoll

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

58 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	European Journal of Marketing
Volym	46
Nummer	1/2
Sidor (från-till)	284-305
Antal sidor	22
ISSN	0309-0566
DOI	https://doi.org/10.1108/03090561211189338
Status	Publicerad - 2012
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

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AU - Tronvoll, Bård

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DO - 10.1108/03090561211189338

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JO - European Journal of Marketing

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