Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility
- Davoud Nikbin
- , Sunghyup Sean Hyun
- , Mohammad Iranmanesh
- , Amin Maghsoudi
- , Chul Jeong
Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review
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