Characterizing customer-owned self-service devices (SSDs)

Johanna Gummerus; Michaela Marie-Louise Lipkin

Characterizing customer-owned self-service devices (SSDs)

Johanna Gummerus, Michaela Marie-Louise Lipkin

Marknadsföring, Helsingfors

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	QUIS14: Proceedings of the 14th International Research Symposium on Service Excellence in Management
Antal sidor	751
Förlag	China Europe International Business School
Utgivningsdatum	2015
Sidor	742
ISBN (elektroniskt)	978-0-692-46156-3
Status	Publicerad - 2015
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	2015 International Research Symposium on Service Excellence in Management (QUIS) - China, Shanghai, Kina Varaktighet: 18.06.2015 → 21.06.2015 Konferensnummer: 14

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512 Företagsekonomi

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@inproceedings{ab21253bb62e47f5bc92b26ba08428a7,

title = "Characterizing customer-owned self-service devices (SSDs)",

keywords = "512 Business and Management",

author = "Johanna Gummerus and Lipkin, {Michaela Marie-Louise}",

note = " Volume: Proceeding volume: ; 2015 International Research Symposium on Service Excellence in Management (QUIS), QUIS ; Conference date: 18-06-2015 Through 21-06-2015",

year = "2015",

language = "English",

pages = "742",

booktitle = "QUIS14: Proceedings of the 14th International Research Symposium on Service Excellence in Management",

publisher = "China Europe International Business School",

address = "China",

}

Characterizing customer-owned self-service devices (SSDs). / Gummerus, Johanna; Lipkin, Michaela Marie-Louise.
QUIS14: Proceedings of the 14th International Research Symposium on Service Excellence in Management. China Europe International Business School, 2015. s. 742.

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

TY - GEN

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AU - Gummerus, Johanna

AU - Lipkin, Michaela Marie-Louise

N1 - Conference code: 14

PY - 2015

Y1 - 2015

KW - 512 Business and Management

M3 - Conference contribution

SP - 742

BT - QUIS14: Proceedings of the 14th International Research Symposium on Service Excellence in Management

PB - China Europe International Business School

T2 - 2015 International Research Symposium on Service Excellence in Management (QUIS)

Y2 - 18 June 2015 through 21 June 2015

ER -