COVID-19 pandemic digitization lessons for sustainable development of micro-and small-enterprises

Chunguang Bai, Matthew Quayson*, Joseph Sarkis

*Motsvarande författare för detta arbete

Forskningsoutput: TidskriftsbidragÖversiktsartikelPeer review

174 Citeringar (Scopus)

Sammanfattning

The coronavirus (COVID-19) pandemic has undeniably influenced the global economy and environment. Major victims of the COVID-19 outbreak are Micro and Small Enterprises (MSEs), especially in developing countries, mainly because of limited use of digital technologies. This paper employs a literature review and personal insights to provide COVID-19 pandemic digitization lessons for sustainable development of MSEs from a technology for social good perspective. We develop a framework to support post COVID-19 digital transformation for sustainable development of MSEs. We find that digital payments, especially mobile money, should be a critical digital transformation priority for MSEs. Also, institutions must support MSE resources and capabilities to adopt digital transformation for business continuity, and sustainable production and consumption. Our study suggests that MSE managers and other stakeholders rethink their business strategies, incorporating crisis scenarios and business continuity plans to sustain customers virtually to enhance sustainable development. We also propose further research areas to improve the successful digital transformation of MSEs post COVID-19.
OriginalspråkEngelska
Referentgranskad vetenskaplig tidskriftSustainable Production and Consumption
Volym27
Sidor (från-till)1989-2001
Antal sidor13
ISSN2352-5509
DOI
StatusPublicerad - 08.05.2021
MoE-publikationstypA2 Översiktsartikel i en vetenskaplig tidskrift

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  • 512 Företagsekonomi

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