Designing Effective Customer Feedback Systems

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	Proceedings of 2018 AMA Winter Academic Conference
Redaktörer	Jacob Goldenberg, Juliano Laran, Andrew Stephen
Antal sidor	2
Volym	29
Utgivningsdatum	2018
ISBN (elektroniskt)	978-0-87757-367-8
Status	Publicerad - 2018
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	2018 American Marketing Association Winter Academic Conference - New Orleans, USA Varaktighet: 23.02.2018 → 25.02.2018

Nyckelord

@inproceedings{76855d59b3374be9a4ca3718143f2255,

title = "Designing Effective Customer Feedback Systems",

keywords = "512 Business and Management",

author = "Johanna Fr{\"o}s{\'e}n and Jochen Wirtz",

year = "2018",

language = "English",

volume = "29",

editor = "Goldenberg, \{Jacob \} and \{ Laran\}, Juliano and Stephen, \{Andrew \}",

booktitle = "Proceedings of 2018 AMA Winter Academic Conference",

note = "2018 American Marketing Association Winter Academic Conference ; Conference date: 23-02-2018 Through 25-02-2018",

}

Frösén, J & Wirtz, J 2018, Designing Effective Customer Feedback Systems. i J Goldenberg, J Laran & A Stephen (red), Proceedings of 2018 AMA Winter Academic Conference. vol. 29, 2018 American Marketing Association Winter Academic Conference, New Orleans, Louisiana, USA, 23.02.2018. <https://www.ama.org/academics/Documents/2018%20Winter%20AMA%20Conference%20Proceedings.pdf>

TY - GEN

T1 - Designing Effective Customer Feedback Systems

AU - Frösén, Johanna

AU - Wirtz, Jochen

PY - 2018

Y1 - 2018

KW - 512 Business and Management

UR - https://www.ama.org/events-training/Conferences/Pages/Winter-Academic-Conference-2018.aspx

M3 - Conference contribution

VL - 29

BT - Proceedings of 2018 AMA Winter Academic Conference

A2 - Goldenberg, Jacob

A2 - Laran, Juliano

A2 - Stephen, Andrew

T2 - 2018 American Marketing Association Winter Academic Conference

Y2 - 23 February 2018 through 25 February 2018

ER -