Digital Transformation at the Berlin Philharmonic Orchestra: Creating the Digital Concert Hall

The ability to transform an organization into the digital era is particularly challenging for an organization with an almost 150-year-old history such as the Berlin Philharmonic Orchestra (BPO). Balancing on the one hand the respect for history and tradition with the ambition for renewal and commitment to quality on the other, the orchestra managed to be the first major player in its field to become digital in 2008 with its Digital Concert Hall (DCH). This chapter analyses the antecedents of the BPO’s successful digital transformation. It can be explained through the shared leadership and democratic governance models, as well as adherence to the core values and mission of the organization.