Diverse talent management in a remote work context: The role of digital learning and artificial intelligence

The integration of talent management and diversity management has gained
considerable scholarly attention. This is primarily due to recent developments in
the labour market which have created shortages of specialized skills within
business organizations. Concurrently, advancements in technology have
facilitated the adoption of more flexible work arrangements, including remote
work options. However, research on the management of diverse talent in remote
work environments is still limited, and few ideas have been presented on how to
deal with talent management in remote work contexts. This is an important
omission because the inclusion of minority group members is an important
theme in Human Resource Management and talent management research. This
study argues that a deeper understanding of digital learning including the use of artificial intelligence could represent a foundation from which to improve diverse talent management practices in remote work settings. Accordingly, the objective of this chapter is to discuss the effect of the remote work context on diverse talent management and the role of digital learning and artificial intelligence in overcoming problems associated with this situation. Finally, we briefly illustrate our discussion with excerpts from qualitative interview data. The article provides important knowledge relevant to managers dealing with talent management from a distance.