Ethnographic research in service management: Challenges and lessons learnt

Catharina von Koskull

Ethnographic research in service management: Challenges and lessons learnt

Catharina von Koskull

CERS - Centre for Relationship Marketing and Service Management, Helsingfors

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium
Utgivningsdatum	2012
Status	Publicerad - 2012
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences - Liverpool, Storbritannien Varaktighet: 29.08.2012 → 31.03.2012

Nyckelord

512 Företagsekonomi
KOTA2012

OpenUrl-tillgänglighet

Fulltext

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title = "Ethnographic research in service management: Challenges and lessons learnt",

keywords = "512 Business and Management, KOTA2012",

author = "{von Koskull}, Catharina",

note = " Volume: Proceeding volume: ; The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences ; Conference date: 29-08-2012 Through 31-03-2012",

year = "2012",

language = "English",

booktitle = "The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium",

}

von Koskull, C 2012, Ethnographic research in service management: Challenges and lessons learnt. i The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium . The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences, Liverpool, Storbritannien, 29.08.2012.

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Y2 - 29 August 2012 through 31 March 2012

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