Exploring and Managing Negative Incidents in Business Relationships

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Journal of Customer Behaviour
Volym	4
Nummer	2
Sidor (från-till)	227-250
Antal sidor	24
ISSN	1475-3928
Status	Publicerad - 2005
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

@article{7e76a65998224abcb594168703c199c3,

title = "Exploring and Managing Negative Incidents in Business Relationships",

keywords = "512 Business and Management, Customers and Relations",

author = "Maria Holmlund and Tore Strandvik",

year = "2005",

language = "English",

volume = "4",

pages = "227--250",

journal = "Journal of Customer Behaviour",

issn = "1475-3928",

publisher = "Westburn Publishers",

number = "2",

}