Exploring Paradoxical Sustainability Tensions in the Last Mile Delivery of E-grocery Retail

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKonferensbidragVetenskaplig


This paper uses paradox theory to explore what kind of paradoxical sustainability tensions (PSTs) arise in the context of the rapidly transforming e-grocery retail market, looking specifically at sustainable LMD. The study is a multiple case study with six companies that is extended with a news analysis. The contribution is a more holistic understanding of the intricacies of sustainable LMD within e-grocery retail. The study identifies 12 paradoxical sustainability tensions within the existing literature that are specific to the research context and compares them with the seven PSTs that are the outcome of this empirical study. The outcomes provide e-grocery retailers with tools to better utilize the PSTs they encounter for positive business outcomes.
Titel på värdpublikationProceedings of NRWC Conference, 8-10 November 2022, Tampere
StatusPublicerad - 08.11.2022
MoE-publikationstypB3 Icke-referentgranskad artikel i konferenspublikation
Evenemang8th Nordic Retail and Wholesale Association Conference - Tampere, Finland , Tampere, Finland
Varaktighet: 08.11.202210.11.2022
Konferensnummer: 8


  • Business, Markets and Societal Dynamics


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