Exploring the Success Factors of Mobile Business Ecosystems

Mobile business ecosystems are based on product innovations and complements created on platforms facilitating transactions between groups of users in a multi-sided market. The purpose of this research is to present a model of success factors of mobile ecosystems. This research establishes an empirical framework based on the Android ecosystem, which has been analyzed in-depth on firm and ecosystem level, identifying 16 success factors. The model advances research in innovation platforms, through an in-depth analysis at firm and ecosystem levels. The main theoretical contribution is a model that identifies success factors of platforms, which are related to the identification of the role of users and complementors in increasing innovation success.