Get your service ducks in a row: In search for lost service excellence

Daniel Kindström; Christian Kowalkowski; Robert Wendelin

Get your service ducks in a row: In search for lost service excellence

Daniel Kindström, Christian Kowalkowski, Robert Wendelin

Linköping University

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	CBIM Academic Workshop
Utgivningsdatum	2012
Status	Publicerad - 2012
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	CBIM Academic Workshop - Atlanta, USA Varaktighet: 16.01.2009 → 19.01.2009

Nyckelord

512 Företagsekonomi

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title = "Get your service ducks in a row: In search for lost service excellence",

keywords = "512 Business and Management",

author = "Daniel Kindstr{\"o}m and Christian Kowalkowski and Robert Wendelin",

note = " Volume: Proceeding volume: ; 2009 Academic Workshop of the Center for Business & Industrial Marketing (CBIM) , CBIM ; Conference date: 16-01-2009 Through 19-01-2009",

year = "2012",

language = "English",

booktitle = "CBIM Academic Workshop",

}

TY - GEN

T1 - Get your service ducks in a row

T2 - 2009 Academic Workshop of the Center for Business & Industrial Marketing (CBIM)

AU - Kindström, Daniel

AU - Kowalkowski, Christian

AU - Wendelin, Robert

N1 - Volume: Proceeding volume:

PY - 2012

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KW - 512 Business and Management

M3 - Conference contribution

BT - CBIM Academic Workshop

Y2 - 16 January 2009 through 19 January 2009

ER -