Happiness as a predictor of service quality and commitment for utilitarian and hedonic services

Pia Katarina Hellén, Maria Caroliina Sääksjärvi

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

61 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Psychology and Marketing
Volym	28
Nummer	9
Sidor (från-till)	934-957
Antal sidor	24
ISSN	0742-6046
DOI	https://doi.org/10.1002/mar.20420
Status	Publicerad - 2011
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Åtkomst av dokument

@article{3ab870c7d45c41bc961551a5e6f2510d,

title = "Happiness as a predictor of service quality and commitment for utilitarian and hedonic services",

author = "Hell{\'e}n, {Pia Katarina} and S{\"a}{\"a}ksj{\"a}rvi, {Maria Caroliina}",

year = "2011",

doi = "10.1002/mar.20420",

language = "English",

volume = "28",

pages = "934--957",

journal = "Psychology and Marketing",

issn = "0742-6046",

publisher = "John Wiley & Sons",

number = "9",

}