How a learning orientation affects drivers of innovativeness and performance in service delivery

Ossi Pesämaa, Aviv Shoham, Joakim Wincent, Ayalla Ruvio

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

40 Citeringar (Scopus)


Relying on organizational innovativeness for long-term growth and profitability can be difficult, time consuming, and expensive. In the context of service delivery of 395 strategic business units (SBU) in Israel’s healthcare industry, this paper examines the role of a learning-orientation as a moderator in an integrative model of organizational innovativeness. We find moderation of the impacts of risk-taking, creativity, competitor benchmarking orientation, and environmental opportunities on innovativeness. Moreover, we find the influence on performance pronounced for high learning-oriented SBUs. The paper shows that learning orientation should be considered for understanding effective innovativeness work for competitive service delivery.
Referentgranskad vetenskaplig tidskriftJournal of Engineering and Technology Management
Sidor (från-till)169-187
Antal sidor19
StatusPublicerad - 2013
MoE-publikationstypA1 Originalartikel i en vetenskaplig tidskrift


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