How did consumer expectations of retail logistics service quality change due to Covid-19?

Bernd Philipp^*, Dan-Cristian Dabija, David Grant

^*Motsvarande författare för detta arbete

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig

Originalspråk	Engelska
Titel på värdpublikation	Proceedings of the 32nd European Association for Research on Services (RESER) International Conference
Utgivningsort	Paris
Utgivningsdatum	08.12.2022
Status	Publicerad - 08.12.2022
MoE-publikationstyp	B3 Icke-referentgranskad artikel i konferenspublikation
Evenemang	32nd RESER International Conference - Paris, Frankrike Varaktighet: 08.12.2022 → 12.12.2022 Konferensnummer: 32 https://reser.net/2022-paris-32nd-reser-international-conference/

Styrkeområden och områden med hög potential (AoS och AoHP)

Detta resultat bidrar till följande hållbara utvecklingsmål:

@inproceedings{cd7974cb561a4c9099ee712a9379c306,

title = "How did consumer expectations of retail logistics service quality change due to Covid-19?",

author = "Bernd Philipp and Dan-Cristian Dabija and David Grant",

year = "2022",

month = dec,

day = "8",

language = "English",

booktitle = "Proceedings of the 32nd European Association for Research on Services (RESER) International Conference",

note = "32nd RESER International Conference, RESER ; Conference date: 08-12-2022 Through 12-12-2022",