@article{f714865634f24008b0d06ea0d29c07ea,
title = "How value and trust influence loyalty in wireless telecommunications industry",
keywords = "512 Business and Management, KOTA2012",
author = "Heikki Karjaluoto and Chanaka Jayawardhena and Matti Lepp{\"a}niemi and Pihlstr{\"o}m, \{Minna Hannele\}",
year = "2012",
doi = "10.1016/j.telpol.2012.04.012",
language = "English",
volume = "36",
pages = "636–649",
journal = "Telecommunications Policy ",
issn = "0308-5961",
publisher = "Pergamon",
number = "8",
}