In-Store Logistics Processes in Austrian Retail Companies

Alexander Trautrims, David B. Grant, Peter Schnedlitz

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelVetenskapligPeer review

Sammanfattning

This paper reports on a study of in-store logistics processes conducted at two market-leading Austrian retailers. The paper's aim is to investigate how retailers manage their replenishment operations and which factors they consider important in the design of their replenishment processes. The study was exploratory and used a qualitative case study approach. The data collection method comprised interviews from several employees at different hierarchical levels in each retailer and in-store researcher observation. Interview data were analysed using content analysis. Replenishment operations differ between the two retailers and are determined by their individual strategic and operational requirements. This paper shows how components from the demand and the supply side – such as shopping patterns and product characteristics – are incorporated in the retailers' considerations.
OriginalspråkEngelska
Titel på gästpublikationEuropean Retail Research
RedaktörerDirk Morschett, Thomas Foscht, Thomas Rudolph
Antal sidor12
Volym25
UtgivningsortWiesbaden
FörlagSpringer Gabler
Utgivningsdatum2011
Utgåva1
Sidor63-84
ISBN (tryckt)978-3-8349-3093-4
DOI
StatusPublicerad - 2011
MoE-publikationstypA3 Del av bok eller annat samlingsverk

Publikationsserier

NamnEuropean Retail Research
ISSN (tryckt)1867-8785

Nyckelord

  • 512 Företagsekonomi

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