Is loyalty important for your tourism partner?: Examining the Gap between Expected and Experienced Trust and its Effect on Loyalty

Is loyalty important for your tourism partner? Examining the Gap between Expected and Experienced Trust and its Effect on Loyalty

Ossi Pesämaa, Daniel Örtqvist, Joseph F. Hair Jr.

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig

Originalspråk	Engelska
Icke-referentgranskad vet. tidskrift	World Journal of Tourism Small Business Management
Volym	1
Nummer	3
Sidor (från-till)	23-29
Antal sidor	7
Status	Publicerad - 2007
MoE-publikationstyp	B1 Inlägg i en vetenskaplig tidskrift

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title = "Is loyalty important for your tourism partner?: Examining the Gap between Expected and Experienced Trust and its Effect on Loyalty",

author = "Ossi Pes{\"a}maa and Daniel {\"O}rtqvist and {Hair Jr.}, {Joseph F.}",

year = "2007",

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journal = "World Journal of Tourism Small Business Management",

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T2 - Examining the Gap between Expected and Experienced Trust and its Effect on Loyalty

AU - Pesämaa, Ossi

AU - Örtqvist, Daniel

AU - Hair Jr., Joseph F.

PY - 2007

Y1 - 2007

M3 - Article

SN - 1998-135X

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JO - World Journal of Tourism Small Business Management

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