Legal Research Topics in User-Centric Services

Olli Pitkänen; Perttu Virtanen; Jukka Kemppinen

doi:10.1147/sj.471.0143

Legal Research Topics in User-Centric Services

Olli Pitkänen, Perttu Virtanen, Jukka Kemppinen

IPR University Center, Helsingfors

Aalto University

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

10 Citeringar (Scopus)

Sammanfattning

There are several essential legal topics that must be included in the research agenda of service science. In this paper, we discuss these topics, beginning with an analysis of the definition of a service and a categorization of some of the actors in service systems, with their diverse interests. A set of case studies and scenarios is presented to illustrate the kinds of legal challenges that are involved in providing user-centric and customer-oriented services. We conclude by suggesting the most important legal topics that should be studied further in relation to service science.

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	IBM Systems Journal
Volym	47
Nummer	1
Sidor (från-till)	143-152
Antal sidor	10
ISSN	0018-8670
DOI	https://doi.org/10.1147/sj.471.0143
Status	Publicerad - 2008
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

113 Data- och informationsvetenskap
513 Juridik

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10.1147/sj.471.0143

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Legal Research Topics in User-Centric Services

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