Logistics and supply chain performance measures

David B. Grant, Sarah Shaw

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelVetenskapligPeer review


Performance measures are a set of metrics used to quantify the efficiency and/or effectiveness of an organizational action and are especially important in a supply chain management context where such measures are typically quantitative and relate to reducing overall costs and the time taken to implement an action. Performance measurement in the logistics and supply chain domain is difficult, due to multiple tiers and the number of organizations involved. Organizations should first determine which measures are appropriate to meet their strategic objectives and guidance is provided on criteria for measure selection. Organizations then need to select an appropriate performance measurement system or framework to operationalize the selected measures in concert with any certification or accreditation schemes for their particular sector. Finally, two special cases are presented, sustainable or environmental and humanitarian logistics and supply chain management, to illustrate potential applications of the
Plan-Do-Study-Act Cycle and the Balanced Scorecard, respectively.
Titel på gästpublikationInternational Encyclopedia of Transportation
RedaktörerRoger Vickerman, Kevin P.B. Cullinane
Antal sidor8
ISBN (tryckt)978-0-08-102671-7
ISBN (elektroniskt)978-0-08-102672-4
StatusPublicerad - 2021
MoE-publikationstypA3 Del av bok eller annat samlingsverk


  • 512 Företagsekonomi

Styrkeområden och områden med hög potential (AoS och AoHP)

  • AoHP: Humanitär och samhällslogistik


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