Mere employee presence and its impact on customer satisfaction

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

47 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Psychology and Marketing
Volym	33
Nummer	6
Sidor (från-till)	449-464
ISSN	0742-6046
DOI	https://doi.org/10.1002/mar.20890
Status	Publicerad - 2016
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

@article{f0eff30d25b04535be92655188f8a27e,

title = "Mere employee presence and its impact on customer satisfaction",

keywords = "512 Business and Management, Customers and Relations",

author = "Magnus S{\"o}derlund",

year = "2016",

doi = "10.1002/mar.20890",

language = "English",

volume = "33",

pages = "449--464",

journal = "Psychology and Marketing",

issn = "0742-6046",

publisher = "John Wiley \& Sons",

number = "6",

}