Nordic Service Delivery Innovations – from Outsourcing to Botsourcing

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@article{86a3ae63328c476aa7620685d338dc23,

title = "Nordic Service Delivery Innovations – from Outsourcing to Botsourcing",

keywords = "512 Business and Management",

author = "Damian Kedziora",

year = "2021",

month = feb,

language = "English",

volume = "2021",

pages = "16--17",

journal = "SPCC Magazine",

publisher = " Scandinavian-Polish Chamber of Commerce",

number = "1",

}