Performance Improvement When Operators Have High Autonomy: An Agency Perspective

Clemens Gróf; Mikael Öhman; Jan Holmström; Torbjørn Netland

Performance Improvement When Operators Have High Autonomy: An Agency Perspective

Clemens Gróf^*
, Mikael Öhman
, Jan Holmström
, Torbjørn Netland

^*Huvudförfattare för detta arbete

Logistik och samhällsansvar, Helsingfors

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

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We engaged in an explorative design science project with a heavy aircraft maintenance organization and find that improvement of operations with
operator autonomy is contingent on the right mechanism for governing the management-shop floor employee relationship. Based on our findings we
elaborate on extending agency theory into the shop floor.

Originalspråk	Engelska
Titel på värdpublikation	34th Annual POMS Conference: Better, Smarter and Disruption-free World with POM
Utgivningsdatum	2024
Status	Publicerad - 2024
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	2024 Annual Production and Operations Management Society Conference - Minneapolis, USA Varaktighet: 25.04.2024 → 29.04.2024 Konferensnummer: 34 https://pomsmeetings.org/conf-2024/

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title = "Performance Improvement When Operators Have High Autonomy: An Agency Perspective",

abstract = "We engaged in an explorative design science project with a heavy aircraft maintenance organization and find that improvement of operations with operator autonomy is contingent on the right mechanism for governing the management-shop floor employee relationship. Based on our findings we elaborate on extending agency theory into the shop floor.",

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AU - Holmström, Jan

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AB - We engaged in an explorative design science project with a heavy aircraft maintenance organization and find that improvement of operations with operator autonomy is contingent on the right mechanism for governing the management-shop floor employee relationship. Based on our findings we elaborate on extending agency theory into the shop floor.

M3 - Conference contribution

BT - 34th Annual POMS Conference: Better, Smarter and Disruption-free World with POM

T2 - 2024 Annual Production and Operations Management Society Conference

Y2 - 25 April 2024 through 29 April 2024

ER -

Performance Improvement When Operators Have High Autonomy: An Agency Perspective

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