Perspectives on Service Captivity

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	QUIS19 - International Research Symposium on Service Excellence in Management
Utgivningsdatum	03.06.2025
Status	Publicerad - 03.06.2025
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	QUIS19: 19th International Research Symposium on Service Excellence in Management - Rome, Italien Varaktighet: 03.06.2025 → 06.06.2025 Konferensnummer: 19 https://www.quis19.eu/

OpenUrl-tillgänglighet

@inproceedings{6203b6993d3c469fb2e9caf157907df8,

title = "Perspectives on Service Captivity",

author = "Stefan Burggraf and \{Braz Becker\}, Larissa and Johanna Gummerus and Kristina Heinonen",

year = "2025",

month = jun,

day = "3",

language = "English",

booktitle = "QUIS19 - International Research Symposium on Service Excellence in Management",

note = "QUIS19 : 19th International Research Symposium on Service Excellence in Management, QUIS ; Conference date: 03-06-2025 Through 06-06-2025",

url = "https://www.quis19.eu/",

}