Process improvement: a matter of life or death for non-governmental organizations

Paul D. Larson

Forskningsoutput: Kapitel i bok/rapport/konferenshandlingKapitelYrkesinriktad


Humanitarian logistics continues to be “big business,” with overall INGO budgets far into the billions of dollars. In the midst of such chaos, some analysts are questioning the relevance, and even the survivability, of the INGOs. This chapter focuses on the operational issue of process improvement, with special reference to the possible role of standards. However, the pressure on INGOs is not only about “doing things right” in the operational sense, i.e. the question of “how” are things being done? The pressure also includes the question of “why” are things being done? This question is beyond process improvement and any possible role of standards. This is about missions and strategic directions, about “doing (the) right things.” An INGO’s answers to such questions may be the difference between (organizational) life and death.
Titel på värdpublikationHumanitarian Logistics : Meeting the Challenge of Preparing for and Responding to Disasters
RedaktörerPeter Tatham, Martin Christopher
FörlagKogan Page
ISBN (tryckt)9780749481445
ISBN (elektroniskt)9780749481452
StatusPublicerad - 2018
MoE-publikationstypD2 Artikel i ett samlingsverk (inkl. manualer, guider, handböcker)


  • 512 Företagsekonomi
  • 519 Socialgeografi och ekonomisk geografi


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