Relationship Marketing: The Importance of Customer Perceived Service Quality in Retail Banking

Forskningsoutput: Tidskriftsbidrag › Artikel › Peer review

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	The Service Industries Journal
Volym	16
Utgåva	3
Sidor (från-till)	287-304
Antal sidor	18
Status	Publicerad - 1996
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

@article{66d11a1536d34a56bfc8fd86d1d2c565,

title = "Relationship Marketing: The Importance of Customer Perceived Service Quality in Retail Banking",

keywords = "512 Business and Management",

author = "Maria Holmlund and S{\"o}ren Kock",

year = "1996",

language = "English",

volume = "16",

pages = "287--304",

journal = "The Service Industries Journal",

issn = "0264-2069",

publisher = "Routledge",

number = "3",

}