Resilience in virtual teams: Developing the capacity to bounce back

William Y. Degbey, Katja Einola

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

13 Citeringar (Scopus)

Sammanfattning

Resilience, or the capacity to bounce back from adversity strengthened and more
resourceful, can be considered an important quality of virtual teams in the
contemporary working world. A team is the basic organizational unit many modern firms are composed of—and, the virtual ones are those conducting teamwork over distance using a combination of telecommunications and information technologies to accomplish an organizational task. Yet, we know little about how these teams with members who rarely meet in person can build resilience. We develop further the notion of resilience from the traditional focus on significant adversity to also include mundane yet crucial events that can become key for building resilience in virtual teams.
Our study focuses on team dynamics and builds on an experimental research setting using a longitudinal, qualitative and interpretative research design to examine five anatomically similar, well-performing virtually working teams over their life cycle. Our findings show that team members in two out of the five teams engaged in specific reflection and action mechanisms—self-reflective practices, regulation of emotional expression and engagement in concrete actions promoting team inclusion—that in turn helped these teams become more robust and prepared to face new adversities.
Implications for practice and research are discussed.
OriginalspråkEngelska
Referentgranskad vetenskaplig tidskriftApplied Psychology : An International Review
ISSN0269-994X
DOI
StatusPublicerad - 30.08.2019
MoE-publikationstypA1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

  • 512 Företagsekonomi

Styrkeområden och områden med hög potential (AoS och AoHP)

  • AoS: Att leda för tillväxt och välmående

Fingeravtryck

Fördjupa i forskningsämnen för ”Resilience in virtual teams: Developing the capacity to bounce back”. Tillsammans bildar de ett unikt fingeravtryck.

Citera det här