Service experience co-creation: conceptualization, implications, and future research directions

Elina Jaakkola, Anu Helkkula, Leena Aarikka-Stenroos

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

304 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Journal of Service Management
Volym	26
Nummer	2
Sidor (från-till)	182-205
Antal sidor	24
ISSN	1757-5818
DOI	https://doi.org/10.1108/JOSM-12-2014-0323
Status	Publicerad - 2015
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

@article{3912f153b6744547b4e8eeb35fab9efa,

title = "Service experience co-creation: conceptualization, implications, and future research directions",

keywords = "512 Business and Management",

author = "Elina Jaakkola and Anu Helkkula and Leena Aarikka-Stenroos",

year = "2015",

doi = "10.1108/JOSM-12-2014-0323",

language = "English",

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pages = "182--205",

journal = "Journal of Service Management",

issn = "1757-5818",

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TY - JOUR

T1 - Service experience co-creation: conceptualization, implications, and future research directions

AU - Jaakkola, Elina

AU - Helkkula, Anu

AU - Aarikka-Stenroos, Leena

PY - 2015

Y1 - 2015

KW - 512 Business and Management

U2 - 10.1108/JOSM-12-2014-0323

DO - 10.1108/JOSM-12-2014-0323

M3 - Article

SN - 1757-5818

VL - 26

SP - 182

EP - 205

JO - Journal of Service Management

JF - Journal of Service Management

IS - 2

ER -