Service research in the context of healthcare – recommendations from prominent scholars’ for future research

Anu Helkkula; Antti Peltokorpi; Karita Reijonsaari; Anni Iso-Mustajärvi

Service research in the context of healthcare – recommendations from prominent scholars’ for future research

Anu Helkkula, Antti Peltokorpi, Karita Reijonsaari, Anni Iso-Mustajärvi

Aalto University

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Sammanfattning

Helkkula, A., Peltokorpi, A., Reijonsaari, K., and Iso-Mustajärvi, A. (2013), Service research in the context of healthcare – recommendations from prominent scholars’ for future research. QUIS 13 - International Symposium on Service Excellence in Management, CTF, Karlstad University, Karlstad, June 10-13.

Originalspråk	Engelska
Titel på värdpublikation	The 13th International Research Symposium on Service Excellence in Managemen
Antal sidor	10
Utgivningsdatum	10.06.2013
Status	Publicerad - 10.06.2013
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	International Research Symposium on Service Excellence in Management (QUIS 13) - Karlstad, Karlstad, Sverige Varaktighet: 10.06.2013 → 13.06.2013 Konferensnummer: 13

Nyckelord

512 Företagsekonomi
Equis Base Room

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title = "Service research in the context of healthcare – recommendations from prominent scholars{\textquoteright} for future research",

abstract = "Helkkula, A., Peltokorpi, A., Reijonsaari, K., and Iso-Mustaj{\"a}rvi, A. (2013), Service research in the context of healthcare – recommendations from prominent scholars{\textquoteright} for future research. QUIS 13 - International Symposium on Service Excellence in Management, CTF, Karlstad University, Karlstad, June 10-13.",

keywords = "512 Business and Management, healthcare, co-creation, co-production, value, experience, service system, Equis Base Room",

author = "Anu Helkkula and Antti Peltokorpi and Karita Reijonsaari and Anni Iso-Mustaj{\"a}rvi",

note = " Volume: Proceeding volume: ; 2013 International Research Symposium on Service Excellence in Management (QUIS), QUIS ; Conference date: 10-06-2013 Through 13-06-2013",

year = "2013",

month = jun,

day = "10",

language = "English",

booktitle = "The 13th International Research Symposium on Service Excellence in Managemen",

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Helkkula, A, Peltokorpi, A, Reijonsaari, K & Iso-Mustajärvi, A 2013, Service research in the context of healthcare – recommendations from prominent scholars’ for future research. i The 13th International Research Symposium on Service Excellence in Managemen. International Research Symposium on Service Excellence in Management (QUIS 13), Karlstad, Sverige, 10.06.2013.

Service research in the context of healthcare – recommendations from prominent scholars’ for future research. / Helkkula, Anu; Peltokorpi, Antti; Reijonsaari, Karita et al.
The 13th International Research Symposium on Service Excellence in Managemen. 2013.

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

TY - GEN

T1 - Service research in the context of healthcare – recommendations from prominent scholars’ for future research

AU - Helkkula, Anu

AU - Peltokorpi, Antti

AU - Reijonsaari, Karita

AU - Iso-Mustajärvi, Anni

N1 - Conference code: 13

PY - 2013/6/10

Y1 - 2013/6/10

N2 - Helkkula, A., Peltokorpi, A., Reijonsaari, K., and Iso-Mustajärvi, A. (2013), Service research in the context of healthcare – recommendations from prominent scholars’ for future research. QUIS 13 - International Symposium on Service Excellence in Management, CTF, Karlstad University, Karlstad, June 10-13.

AB - Helkkula, A., Peltokorpi, A., Reijonsaari, K., and Iso-Mustajärvi, A. (2013), Service research in the context of healthcare – recommendations from prominent scholars’ for future research. QUIS 13 - International Symposium on Service Excellence in Management, CTF, Karlstad University, Karlstad, June 10-13.

KW - 512 Business and Management

KW - healthcare

KW - co-creation

KW - co-production

KW - value

KW - experience

KW - service system

KW - Equis Base Room

M3 - Conference contribution

BT - The 13th International Research Symposium on Service Excellence in Managemen

T2 - 2013 International Research Symposium on Service Excellence in Management (QUIS)

Y2 - 10 June 2013 through 13 June 2013

ER -

Service research in the context of healthcare – recommendations from prominent scholars’ for future research

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